Boutique Homes is the premier Victorian Home Builder, providing homes as unique as you. Focused on quality, innovation and community spirit this proud member of the ABN Group (Alock Brown-Neaves Group)(Australia’s premier building group) combines their 35+ years of building experience with a focus on customer satisfaction and relationships; the perfect foundation for a quality home.
Professionals at Boutique Homes believe quality is an essential, not an extra. The exclusive clear & simple approach to pricing makes it easy to add up the value of your premium custom home. Accustomed to providing quality homes for Australian families since 1978, Boutique Homes makes premium homes with exceptional value for a quality product. Superior materials, diligent tradespeople, meticulous building supervision and in-house an independent quality control inspectors make Boutique Homes an unparalleled provider of quality. They offer a 25 year structural guarantee as well as 12 month warranty service.
Boutique Homes is an innovator in the Customer Service industry. The “You First” policy is based on courtesy, excellence and authenticity. Winner of the 2012 Best Customer Service in Victoria award by the HIA, their current customer satisfaction rating is above 91%. Their award winning service is with you during your entire experience, from the initial sale to the final review.
Their honest approach to providing you with quality and value doesn’t end at the sales desk. Your valuable feedback during the process not only allows them to continually improve their products and services but also to interact with customers on a personal level and build lasting relationships. Boutique Homes understand the burden and excitement of moving into new home, which is why they provide each client with a guaranteed completion date as well as financial services. In-house finance specialists will utilize established relationships with all major banks and lenders to get the banks working for you.
Boutique Homes professionals do not just build, they can also knock it down! Their Knockdown Rebuild program offers you the option to have it all: location, space, quality, convenience and lifestyle. The program provides property assessment and planning approval as well as guidance in selecting demolition contractors and of course, their award winning customer service and communication during the entire process. Their provide consultations to understand your needs and will offer advice on design options and other elements to make your home as unique as you.
They also proudly support the Cancer Council’s Relay for Life and the Melbourne Marathon. They don’t just give back to the environment, they give back to the community. Since June 2006 Boutique Homes and the ABN Group has donated over $4.7 million to various causes including a donation of $695,000 to The Red Cross Victorian Bushfire Appeal, Queensland Flood and Western Australian Bushfires.
Their dedication to relationships reaches beyond their customers and into the community. ABN Group Director, Dale Alcock stated, “We have always been concerned about the environment, even before it became popular. As individuals and collectively as a business, we are making a difference.” Boutique Homes participate in the Carbon Neutral program to reduce carbon dioxide emissions and also use 25% GreenPower Accredited Renewable Energy in their offices and display homes.